Shipping policy
At Aura of Brass we are committed to making your shopping experience simple and convenient. We offer FREE WORLDWIDE SHIPPING on all orders.
🌎 Worldwide Free Shipping
We proudly offer free shipping worldwide. No additional shipping charges will be added at checkout for standard shipping.
We currently ship to customers across the world, subject to shipping availability and local delivery restrictions.
🇺🇸 Tariff-Free Shipping to the United States
For customers in the United States, we offer tariff-free shipping.
This means that eligible orders shipped to the United States will not be charged additional tariffs or import duties upon delivery. Any applicable tariffs/duties covered under our tariff-free shipping commitment are handled by us.
📦 Order Processing
Orders are typically processed and prepared for shipment within 7–10 business days after payment confirmation.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information whenever tracking is available.
🚚 Delivery Times
Delivery times may vary depending on the destination and local carrier services.
Estimated delivery times are:
United States: 5–7 business days
International: 5–7 business days
Please note that delivery times are estimates and may occasionally be affected by customs procedures, carrier delays, weather, holidays, or other circumstances beyond our control.
🌍 International Customs & Import Charges
For destinations outside the United States, customs duties, import taxes, VAT, or other local charges may apply depending on the destination country's regulations.
Unless specifically stated otherwise, these charges are the responsibility of the customer.
Customers are responsible for ensuring that the products they order can legally be imported into their country.
📍 Incorrect or Incomplete Shipping Information
Please make sure your shipping address and contact information are accurate before placing your order.
We are not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information provided by the customer.
📦 Lost, Damaged, or Delayed Packages
If your package is lost, damaged, or significantly delayed during transit, please contact us at priyankagautamiit5@gmail.com as soon as possible.
We will work with the shipping carrier to investigate the issue and assist you in resolving it.
📧 Contact Us
If you have any questions about shipping or your order, please contact us:
Email: priyankagautamiit5@gmail.com
Store: Aura of Brass